Guess what, a month later I get my report and the 2 cancelled orders went against my account. So why should I be the same price as Amazon?Īlso, the onboarding on Walmart is so bad, you have to make 2 samples orders to make sure that your account works. With Walmart, I need to provide the box and labor and pay $8 shipping. With Amazon they provide the box and shipping for let's say $8. However, they don't seem to understand that they are taking 15% and providing absolutely no service at all. So if you sell a product for $40 on your website and Amazon, it must be $40 on Walmart. They expect you to compete against yourself on Amazon and your website. They want your price to be the lowest possible. They keep shutting down my listings due to price. I just see the order and ship it the next day. I use Shipstation and it pulls orders from Walmart.īTW, I don't know how you even confirm an order. You have to literally log into your account everyday to see if you got an order. First, they have no notification method to tell you that you got an order. Second, selling on Walmart is a nightmare. to be afraid to sell on Amazon because they might close your account down is to me an excuse to not start. Ninety percent (90%) of emails received from Customers shall be answered by Retailerwithin twenty four (24) hours of receipt.įirst of all. While on hold waiting for a customer service representative, such call shall be considered an Abandoned Call For purposes of clarification, if a Customer hangs up after leaving the IVR and “Abandoned Calls” means the number of Customer calls offered to Retailer’s customer service representatives after the IVR ends, less the number of calls picked up and completed by Retailer’s customer service representatives provided that if a Customer hangs up before the Customer leaves the IVR, the call shall not be considered an Abandoned Call. No more than four percent (4%) of all Customer calls received by Retailer shall beĪbandoned Calls. For purposes of clarification, time spent by the Customer on hold waiting for a customer service representative shall not be considered part of the IVR and shall be included as part of the sixty-second period described above. Retailer shall answer at least 60% of all Customer calls within sixty (60) seconds of the end of Retailer’s customer service interactive voice response (the “IVR”). What you change in an auction-style listing depends on how much time is left on the listing.Retailer will within one (1) hour of receipt on a 24/7 basis, confirm every Order file received by If you'd like to sell a different item, you'll need to create a new listing for the item, instead of editing an existing listingįor more information, see our eBay rules and policies page.If the fixed price listing has more than one item, one item will be sent to the auction listing and the quantity in the fixed price listing will decrease by one.If the fixed price listing has only one item, it will be ended when the auction listing is created.The previous view and watcher information from the fixed price listing will not be carried over to the auction listing.If you change from fixed price to auction, you will not have the option to add a Buy It Now option.However, you can send a fixed price listing to auction by going to Seller Hub Active Listings - opens in new window or tab and selecting Change to auction from the Actions menu In most cases, you can't change the listing duration or format.For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price.For most listings on eBay, you can edit a listing title, add or change photos, and add optional listing upgrades at any time.Here's an overview of what you can change and when you can do it: Select the Edit drop down to make your changes.Check the box beside each listing you want to make a change to.Go to your active listings - opens in new window or tab in Seller Hub.You can also revise multiple listings in Seller hub, here's how: Make your changes, then select Revise it to save the updated listing.In Selling Activity - opens in new window or tab, find the listing you'd like to revise.You can revise your listings any time in My eBay, here's how: Revise your listing - opens in new window or tab To revise a listing, select the button below: